Left Branch Cider Terms of Sale

The following “Terms of Sale” apply to orders you place on this website (“Website”), which is operated by Left Branch Cider Limited (“Left Branch Cider”) and are to be read in conjunction with the Privacy Policy and Terms and Conditions (collectively, these terms and the Terms of Sale are referred to as the “Terms”). By placing orders using the Website you will be deemed to agree to the Terms. If you do not agree to be bound by the Terms you must stop using and accessing the Website.

1.  Ordering

    1.1. Left Branch Cider requires all Website customers to supply a valid email address in order to purchase. By registering, you agree that Left Branch Cider can contact you regarding your order through your email address. Such communications include email confirmations and updates regarding your order.

    1.2. If you make a purchase through the Website, Left Branch Cider requests information from you in the Left Branch Cider checkout process, including contact information (like name and contact number) and financial information (name, credit card number, expiration date, and security code). If Left Branch Cider has trouble processing your order, this contact information is used to get in touch with you. Financial information is taken in a secure area, is encrypted for Left Branch Cider customers' protection, and is not sold or shared with anyone else under any circumstances.

    1.3. The order total includes the price of the product(s) ordered and GST. Left Branch Cider reserves the right to update prices at any time, which may update real time prices at checkout. Prices may also vary between Left Branch Cider stores.

    1.4. Acceptance of any order placed through this Website is conditional on either validation of the credit card number you provide to us and approval of the purchase amount by the card issuer, or receipt of payment in a form other than credit card. Left Branch Cider reserve the right to not fulfil orders whereby payment has not been received within three business days of receiving your order. All transactions are billed in New Zealand dollars.

2.  Receiving your order

2.1. Once your order has been confirmed we will endeavour to dispatch your order within 3 business days of confirmation. Shipping times are 2 - 3 days.  Please allow an extra day for rural delivery.

2.2. Left Branch Cider is not able to allow collection due to the terms of it's liquor license.

2.3 Our website store is independent of any business that stocks our products. You cannot go and collect your order from these independent stores.

3. Cancellations & Charges

3.1. Should you wish to change or cancel your order, you must contact Left Branch Cider as soon as possible. Refunds and product amendments will be processed back to the method of payment.

4. Security

4.1. When our order form asks users to enter sensitive information (e.g. credit card details), this information is encrypted and is protected with the best encryption software in the industry - SSL (Secure Socket Layers). While on a secure page, you will see a locked icon on web browsers such as Mozilla Firefox and Microsoft Internet Explorer, as opposed to unlocked, or no lock icon, during normal browsing.

4.2. Servers that we store personally identifiable information on are kept in a secure environment.